Latest Updated: 1-Sep-2023. Thank you for choosing Saplogics for your ecommerce marketing, social media advertising, influencer advertising, and ecommerce store development needs. We take pride in providing top-notch services and products to our valued clients.
If you encounter any issues with our services or products, please contact our support team within 14 days of your purchase. We will investigate the issue and work to resolve it to your satisfaction. If we are unable to resolve the issue, you may be eligible for a refund.
For services that have not been initiated or used within the 14-day refund period, you may request a refund.
Please note that certain items and services are non-refundable:
1. Customized services, including but not limited to bespoke marketing campaigns, website customizations, and design work.
2. Services that have been fully delivered and completed as per the agreement.
3. Third-party fees and expenses incurred on your behalf.
To request a refund, please follow these steps:
1. Contact our support team at info@saplogics.com within the 14-day refund period.
2. Provide details of your purchase and the reason for your refund request.
3. Our team will review your request and inform you of the eligibility and process.
Once your refund request is approved, we will process the refund within 5-7 business days. Please note that it may take additional time for the refund to appear in your account, depending on your payment method and financial institution.
If you have any questions or concerns about our refund policy, please don't hesitate to contact us at info@saplogics.com. We are here to assist you and ensure your satisfaction.
We reserve the right to update or modify this refund policy at any time, so please check back periodically for any changes.
Thank you for choosing Saplogics. We appreciate your trust in our services.